Talk to us about how you can;

- Measure the true profitability of customers who return anything

- Analyse your margin on all products based on return rates

- Turn claims into sales

- Generate all shipping labels and customs paperwork for full cross-border functionality

- Offer vouchers or exchanges instead of refunds, without the customer ever leaving your web-store

- Deal with your returns locally and on a global scale while sending less to waste and landfill

- Recycle, upcycle, wash, repair, re-commerce, donate or dispose locally

- Only bring back to the warehouse what can profitably back to pick locations

- Return SKUs to stores for new or discounted sales

- Process returns quicker, from anywhere, by anyone on a visual user interface that requires less than 10 mins of training

- Leverage customer and product insights from returns for better decisions across the business; merchandising, marketing etc.

- Set different rules and parameters for "Golden Buyers" vs. "Serial Returners"

- Use your own logistics contracts, carrier labels and hubs, or tap into ours

- Generate tickets straight into your CS software with ease

- Automate and integrate smoothly and quickly with Warehouse Management, ERP and Customer Service systems

- Benefit from simple and fairly priced modular commercials

.... The possibilities with this platform are endless and go WAY beyond the traditional returns portals, so much so it is literally keeping us awake at night

One outdoor brand halved their return processing times, saved millions, and massively reduced their waste to landfill tonnage - Insane!

“Fixing a big problem in our busy industry, where goods are sent all over the world, feels great. Making sure products stay in the country they’re sent to is a key step for us and aligns with both our business strategy and core values”

Ben Lunberg, Supply Chain Manager - Nudie Jeans

“I know SHIPMAX will have the right commercial and logistic solutions to each challenge I bring. Their knowledge is second to none and they are always quick to respond. A great pleasure to work with.”

International Trade Adviser - Department for Business and Trade - Estelle Dingley

Want to start Getting a return on your returns?

Just tell us;